
FAQs
Signal FAQs: installation, notifications and linked devices
Find clear answers about installation, everyday use and privacy.
All questions
12 questions
Are Signal messages and calls free?
Messages and calls between Signal users are free over Wi-Fi or mobile data. Your mobile operator may charge for data.
Can I install Signal on my phone or computer?
Signal is available for Android, iOS, macOS, Windows and Linux. Check the system requirements on each download page before installing.
Can the desktop app register independently?
First set up Signal on your phone, then scan the QR code shown on your computer to link the desktop app.
How do I start a new conversation?
Start a new message, select a contact or search by full username or phone number. Type a message or add an attachment, then send.
What should I check when notifications do not arrive?
Check your connection, Signal notification settings, muted chats and system notification permissions. Background restrictions vary by phone; see the notification settings guide for more help.
Can I hide message content in notifications?
Yes. Adjust previews in Signal notification settings. Lock-screen display also depends on your phone or computer’s notification settings.
Do I need to turn on encryption for messages and calls?
No. Messages and calls between Signal users use end-to-end encryption by default.
How is a username different from a profile name?
A username lets others contact you; it differs from the profile name shown in chats. You can share a full username, QR code or link.
Can disappearing messages stop someone from saving them?
No. Messages disappear when the timer expires, but recipients can still keep a copy, for example by taking a photo. This feature helps manage chat history.
Where can I see my linked computers and devices?
Open Linked Devices in Signal settings on your primary device to view and manage the list.
How should I prepare my chats before changing phones?
Choose a suitable backup or transfer method before changing devices. Secure backups, device transfers and local backups have different requirements. Consider whether the old device is available and which system you are moving to.
Are Screen Lock and Signal PIN the same thing?
No. Screen Lock uses your phone passcode or biometrics to restrict access to the app. It is separate from Signal PIN. This screen-lock feature is not currently available on desktop.
Keep moving forward
Need more help?
Continue with settings guides, or find troubleshooting on the support page.
