Service status
Signal connection issues and service status
When connections fail, find the right troubleshooting path and check network and device settings step by step.
Service and connectivity
Connection trouble? Start here
This page is not connected to live monitoring. Start with the message, notification and device-linking troubleshooting guides.
Live service status is currently unavailable.
Find where to start
Which situation matches your issue?
Message or call notification issues
Read notification answers and check your app and device settings.
View notification helpTrouble linking devices
Check computer or tablet linking steps and review your device list.
View device settingsStill not working
Note the symptoms and time, then look for more specific help.
Go to supportStart with simple checks
Check the connection and your device settings.
Connection issues may also relate to your network, notification permissions or app version.
More about Signal
From understanding to everyday use.
Read the help guides or choose the version for your device.